Thursday, October 4, 2007

Broadband Incident Report : : STONY STRATFORD MUX001 & MSAN301 : DEGRADED SERVICE : Reference 24630 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 24630   Issue : FINAL  
  Detected Date: 04/10/2007   Detected Time: 15:16  
  Start Date: 04/10/2007   Start Time: 15:16  
  Actual Clear Date: 04/10/2007   Actual Clear Time: 17:20  
     
  Incident Headline: : STONY STRATFORD MUX001 & MSAN301 : DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced slow throughput.





 
  Progress Details: Service has been restored by completing a

SELECT ONE OF THE OPTIONS BELOW
-----------------------------------
Card Change
This issue may have been due to

SELECT ONE OF THE OPTIONS BELOW
-----------------------------------
a Hardware Failure
-----------------------------------

BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
01908
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 04/10/2007 17:36

No comments: