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BT Wholesale - Broadband Incident Report | |||||||
Please read the following incident report as it could have an impact on some of your end users | |||||||
BT Incident Reference: | 24630 | Issue : | FINAL | ||||
Detected Date: | 04/10/2007 | Detected Time: | 15:16 | ||||
Start Date: | 04/10/2007 | Start Time: | 15:16 | ||||
Actual Clear Date: | 04/10/2007 | Actual Clear Time: | 17:20 | ||||
Incident Headline: | : STONY STRATFORD MUX001 & MSAN301 : DEGRADED SERVICE | ||||||
Incident Details: | Some of your Broadband End Users may have experienced slow throughput. | ||||||
Progress Details: | Service has been restored by completing a SELECT ONE OF THE OPTIONS BELOW ----------------------------------- Card Change This issue may have been due to SELECT ONE OF THE OPTIONS BELOW ----------------------------------- a Hardware Failure ----------------------------------- BT regrets any inconvenience this may have caused. | ||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 04/10/2007 17:36
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