Tuesday, November 13, 2007

Broadband Incident Report : : GRANTHAM AREA : LOSS OF SERVICE TO 5 MUX/MSANS : Reference 28333 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 28333   Issue : FINAL  
  Detected Date: 13/11/2007   Detected Time: 18:39  
  Start Date: 13/11/2007   Start Time: 18:38  
  Actual Clear Date: 13/11/2007   Actual Clear Time: 20:22  
     
  Incident Headline: : GRANTHAM AREA : LOSS OF SERVICE TO 5 MUX/MSANS  
     
  Incident Details: Some of your Broadband End Users may be experiencing a loss of ADSL Service on the following DSLAMs FUB-DSL-001, FUB-MSAN-301, BMS-DSL-001, BMS-MSAN-301 AND ZUV-DSL-001.






 
  Progress Details: Service has been restored by completing a card reseat.

BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
014000147601529
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 13/11/2007 20:34

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