Thursday, November 15, 2007

Broadband Incident Report : : HOOK MUX 101 : LOSS OF SERVICE : Reference 28533 : Issue 2 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 28533   Issue : 2  
  Detected Date: 15/11/2007   Detected Time: 20:05  
  Start Date: 15/11/2007   Start Time: 20:05  
  Anticipated Clear Date: 15/11/2007   Anticipated Clear Time: 22:45  
     
  Incident Headline: : HOOK MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may be experiencing a loss of ADSL Service.




 
  Progress Details: BT is making progress towards full restoration of Service.

Latest Update:

BT has engaged its software engineers to carry out further diagnostics.

Further updates will be provided as soon as possible.
 
  Dialling Codes Affected:
01256
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 15/11/2007 21:50

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