Monday, December 24, 2007

Broadband Incident Report : CORSHAM MUX 101 : LOSS OF SERVICE : Reference 31706 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 31706   Issue : FINAL  
  Detected Date: 24/12/2007   Detected Time: 06:24  
  Start Date: 24/12/2007   Start Time: 06:23  
  Actual Clear Date: 24/12/2007   Actual Clear Time: 08:30  
     
  Incident Headline: CORSHAM MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced slow throughput.


 
  Progress Details: Service has been restored by completing a
Power Cycle
This issue may have been due to

an Equipment Failure

BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
01249
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 24/12/2007 08:37

No comments: