Broadband Incident Report : DEVORAN MUX 101 : LOSS OF SERVICE : Reference 1938 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	1938		Issue :	FINAL
	Detected Date:	28/01/2009		Detected Time:	16:59
	Start Date:	28/01/2009		Start Time:	15:59
	Actual Clear Date:	29/01/2009		Actual Clear Time:	00:25
	Incident Headline:	DEVORAN MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Change This issue may have been due to an Equipment Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01872

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 29/01/2009 00:47