Friday, January 30, 2009

Broadband Incident Report : WOOLSTON MUX 101 : LOSS OF SERVICE : Reference 2097 : Issue 2 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 2097   Issue : 2  
  Detected Date: 30/01/2009   Detected Time: 19:07  
  Start Date: 30/01/2009   Start Time: 19:05  
  Anticipated Clear Date: 30/01/2009   Anticipated Clear Time: 21:05  
     
  Incident Headline: WOOLSTON MUX 101 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.

 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:

An Engineer has been tasked to site.
-----------------------------------
Further updates will be provided as soon as possible.
 
  Dialling Codes Affected:
02380310238032023803402380360238039
02380420238043023804402380480238049
0238057023806802380900238048
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 30/01/2009 19:28

No comments: