Broadband Incident Report : : ESR13 EDINBURGH : COLD START : Reference 677 : Issue 1 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	677		Issue :	1
	Detected Date:	11/01/2009		Detected Time:	01:17
	Start Date:	11/01/2009		Start Time:	01:17
	Anticipated Clear Date:	11/01/2009		Anticipated Clear Time:	01:18
	Incident Headline:	: ESR13 EDINBURGH : COLD START
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Reboot Of Application This issue may have been due to a Data Fault BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:

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System Time Stamp: 11/01/2009 01:27