Broadband Incident Report : WATERLOOVILLE MUX 101 : LOSS OF SERVICE : Reference 787 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	787		Issue :	1
	Detected Date:	12/01/2009		Detected Time:	20:12
	Start Date:	12/01/2009		Start Time:	20:11
	Anticipated Clear Date:	12/01/2009		Anticipated Clear Time:	22:11
	Incident Headline:	WATERLOOVILLE MUX 101 : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users will be experiencing a loss of Broadband service. For a full list of affected circuits, please log into BBCR, navigate to the MSO Fault Search report and enter the MSO reference number above. http://www.btwholesale.com/pages/static/Applications/Orders/Broadband_Customer_Reporting.html
	Progress Details:	Engineers are making progress towards full restoration of Service. Details of affected end users can be found on Broadband Customer Reporting. ----------------------------------- Further updates will be provided as soon as possible.
	Dialling Codes Affected:	0239223 0239224 0239225 0239226 0239234 0239235 0239236 0239242 0239243 0239261 0239264 0239271 0239278 0239279

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 12/01/2009 20:19