Monday, January 12, 2009

Broadband Incident Report : WATERLOOVILLE MUX 101 : LOSS OF SERVICE : Reference 787 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 787   Issue : FINAL  
  Detected Date: 12/01/2009   Detected Time: 20:12  
  Start Date: 12/01/2009   Start Time: 20:11  
  Actual Clear Date: 12/01/2009   Actual Clear Time: 21:30  
     
  Incident Headline: WATERLOOVILLE MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored.

This issue may have been due to an Equipment Failure
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BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
02392230239224023922502392260239234
02392350239236023924202392430239261
0239264023927102392780239279
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 12/01/2009 21:39

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