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Incident Manager - Automatic Mailer.
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BT Wholesale - Broadband Incident Report | ||||||||||||||||||||
Please read the following incident report as it could have an impact on some of your end users | ||||||||||||||||||||
BT Incident Reference: | 787 | Issue : | FINAL | |||||||||||||||||
Detected Date: | 12/01/2009 | Detected Time: | 20:12 | |||||||||||||||||
Start Date: | 12/01/2009 | Start Time: | 20:11 | |||||||||||||||||
Actual Clear Date: | 12/01/2009 | Actual Clear Time: | 21:30 | |||||||||||||||||
Incident Headline: | WATERLOOVILLE MUX 101 : LOSS OF SERVICE | |||||||||||||||||||
Incident Details: | Some of your Broadband End Users will have experiencied a loss of Broadband Service. | |||||||||||||||||||
Progress Details: | Service has been restored. This issue may have been due to an Equipment Failure ----------------------------------- BT regrets any inconvenience this may have caused. | |||||||||||||||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 12/01/2009 21:39
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