Friday, February 13, 2009

Broadband Incident Report : CHURCHTOWN MUX 101 : DEGRADED SERVICE : Reference 3711 : Issue 5 :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 3711   Issue : 5  
  Detected Date: 13/02/2009   Detected Time: 17:06  
  Start Date: 13/02/2009   Start Time: 17:05  
  Anticipated Clear Date: 13/02/2009   Anticipated Clear Time: 22:37  
     
  Incident Headline: CHURCHTOWN MUX 101 : DEGRADED SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.

 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
Service has been restored as of 21:36, we are now monitoring for a stability period of 3 hours.
Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
01704
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 13/02/2009 21:40

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