Tuesday, February 10, 2009

Broadband Incident Report : : SWALCLIFFE MUX 101 & 102 : LOSS OF SERVICE : Reference 2860 : Issue 2 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 2860   Issue : 2  
  Detected Date: 10/02/2009   Detected Time: 05:18  
  Start Date: 10/02/2009   Start Time: 05:10  
  Anticipated Clear Date: 10/02/2009   Anticipated Clear Time: 08:36  
     
  Incident Headline: : SWALCLIFFE MUX 101 & 102 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.

 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
SELECT ONE OF THE OPTIONS BELOW
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Service has been restored as of 05:36, we are now monitoring for a stability period of 3 hours.
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Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
01295
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 10/02/2009 06:15

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