Tuesday, February 10, 2009

Broadband Incident Report : SWALCLIFFE MUX 101 & 102 : LOSS OF SERVICE : Reference 2860 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 2860   Issue : FINAL  
  Detected Date: 10/02/2009   Detected Time: 05:18  
  Start Date: 10/02/2009   Start Time: 05:10  
  Actual Clear Date: 10/02/2009   Actual Clear Time: 05:36  
     
  Incident Headline: SWALCLIFFE MUX 101 & 102 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored

BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
01295
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 10/02/2009 08:36

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