Monday, February 2, 2009

Broadband Incident Report : : STRICHEN MUX 101 : DEGRADED SERVICE : Reference 2204 : Issue 12 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 2204   Issue : 12  
  Detected Date: 02/02/2009   Detected Time: 05:10  
  Start Date: 02/02/2009   Start Time: 05:09  
  Anticipated Clear Date: 02/02/2009   Anticipated Clear Time: 17:57  
     
  Incident Headline: : STRICHEN MUX 101 : DEGRADED SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a degradation of Broadband Service.  
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
Operational teams are carrying out remote diagnostics.

Further updates will be provided as soon as possible.
 
  Dialling Codes Affected:
01771
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 02/02/2009 16:58

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