Broadband Incident Report : : STRICHEN MUX 101 : DEGRADED SERVICE : Reference 2204 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	2204		Issue :	FINAL
	Detected Date:	02/02/2009		Detected Time:	05:10
	Start Date:	02/02/2009		Start Time:	05:09
	Actual Clear Date:	02/02/2009		Actual Clear Time:	18:40
	Incident Headline:	: STRICHEN MUX 101 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Change This issue may have been due to an Equipment Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01771

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System Time Stamp: 02/02/2009 19:05