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BT Wholesale - Broadband Incident Report | ||||||||||
Please read the following incident report as it could have an impact on some of your end users | ||||||||||
BT Incident Reference: | 12415 | Issue : | FINAL | |||||||
Detected Date: | 15/05/2009 | Detected Time: | 17:57 | |||||||
Start Date: | 15/05/2009 | Start Time: | 17:56 | |||||||
Actual Clear Date: | 15/05/2009 | Actual Clear Time: | 22:05 | |||||||
Incident Headline: | :CAPEL MUX101, RUDGWICK MUX101, HARTING MUX101 & NORTHCHAPEL MUX102: LOSS OF SERVICE | |||||||||
Incident Details: | Some of your Broadband End Users will have experiencied a loss of Broadband Service. | |||||||||
Progress Details: | Service has been restored by completing a Card Change BT regrets any inconvenience this may have caused. | |||||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 16/05/2009 01:18
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