Wednesday, July 15, 2009

Broadband Incident Report : : DORCHESTER MSAN 301 : LOSS OF SERVICE : Reference 17516 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 17516   Issue : FINAL  
  Detected Date: 15/07/2009   Detected Time: 03:56  
  Start Date: 15/07/2009   Start Time: 03:50  
  Actual Clear Date: 15/07/2009   Actual Clear Time: 05:16  
     
  Incident Headline: : DORCHESTER MSAN 301 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a

Power Cycle
This issue may have been due to

an Equipment Failure

BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
01305
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 15/07/2009 08:59

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