Wednesday, July 15, 2009

Broadband Incident Report : : ETWALL MUX 301 : DEGRADED SERVICE : Reference 17555 : Issue 2 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 17555   Issue : 2  
  Detected Date: 15/07/2009   Detected Time: 12:07  
  Start Date: 15/07/2009   Start Time: 12:04  
  Anticipated Clear Date: 16/07/2009   Anticipated Clear Time: 01:00  
     
  Incident Headline: : ETWALL MUX 301 : DEGRADED SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:

Operational teams are carrying out remote diagnostics.
Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
01283
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 15/07/2009 14:25

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