Friday, October 9, 2009

Broadband Incident Report : BADSEY DSL 101 : LOSS OF SERVICE : Reference 24539 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 24539   Issue : FINAL  
  Detected Date: 09/10/2009   Detected Time: 15:12  
  Start Date: 09/10/2009   Start Time: 15:11  
  Actual Clear Date: 09/10/2009   Actual Clear Time: 16:40  
     
  Incident Headline: BADSEY DSL 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a
SELECT ONE OF THE OPTIONS BELOW
Connector Reseat
This issue may have been due to
an Equipment Failure
BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
01386
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 09/10/2009 20:16

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