Wednesday, October 7, 2009

Broadband Incident Report : THAME MUX 101 AND LONG CRENDON MUX 101 : LOSS OF SERVICE : Reference 24262 : Issue 4 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 24262   Issue : 4  
  Detected Date: 07/10/2009   Detected Time: 06:51  
  Start Date: 07/10/2009   Start Time: 06:48  
  Anticipated Clear Date: 07/10/2009   Anticipated Clear Time: 13:30  
     
  Incident Headline: THAME MUX 101 AND LONG CRENDON MUX 101 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:

An Engineer is on site carrying out further diagnostics.
-----------------------------------
Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
01844
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 07/10/2009 10:24

No comments: