Broadband Incident Report : THAME MUX 101 AND LONG CRENDON MUX 101 : LOSS OF SERVICE : Reference 24262 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	24262		Issue :	FINAL
	Detected Date:	07/10/2009		Detected Time:	06:51
	Start Date:	07/10/2009		Start Time:	06:48
	Actual Clear Date:	07/10/2009		Actual Clear Time:	13:00
	Incident Headline:	THAME MUX 101 AND LONG CRENDON MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Change This issue may have been due to an Equipment Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01844

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 07/10/2009 15:30