Friday, January 29, 2010

Broadband Incident Report : CANARY WHARF MUX 002 : DEGRADED SERVICE : Reference 2973 : Issue 2 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 2973   Issue : 2  
  Detected Date: 29/01/2010   Detected Time: 12:11  
  Start Date: 29/01/2010   Start Time: 12:09  
  Anticipated Clear Date: 29/01/2010   Anticipated Clear Time: 14:09  
     
  Incident Headline: CANARY WHARF MUX 002 : DEGRADED SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
An Engineer has been tasked to site.

Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
02030690203222020322902070010207005
02070680207093020716802073660207510
02075130207515020751702075310207536
0207537020753802077190207987
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 29/01/2010 12:32

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