Broadband Incident Report : : ESR4 SHEFFIELD3 : LOSS OF SERVICE : Reference 2917 : Issue 1 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	2917		Issue :	1
	Detected Date:	29/01/2010		Detected Time:	02:45
	Start Date:	29/01/2010		Start Time:	02:42
	Anticipated Clear Date:	29/01/2010		Anticipated Clear Time:	02:43
	Incident Headline:	: ESR4 SHEFFIELD3 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Reboot of a Card This issue may have been due to a Hardware Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:

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System Time Stamp: 29/01/2010 03:00