Broadband Incident Report : ERX29 EDINBURGH 7 : LOSS OF RESILIENCE : Reference 3057 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	3057		Issue :	FINAL
	Detected Date:	30/01/2010		Detected Time:	10:50
	Start Date:	30/01/2010		Start Time:	10:50
	Actual Clear Date:	30/01/2010		Actual Clear Time:	12:08
	Incident Headline:	ERX29 EDINBURGH 7 : LOSS OF RESILIENCE
	Incident Details:	Some of your Broadband End Users will have experiencied a degradation of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Reseat This issue may have been due to an Equipment Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:

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Incident Manager - Automatic Mailer.
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System Time Stamp: 30/01/2010 13:52