Saturday, September 4, 2010

Broadband Incident Report : : 4 MUXES IN DORSET AREA : DEGRADED SERVICE : Reference 24859 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 24859   Issue : FINAL  
  Detected Date: 04/09/2010   Detected Time: 14:48  
  Start Date: 04/09/2010   Start Time: 14:46  
  Actual Clear Date: 04/09/2010   Actual Clear Time: 16:55  
     
  Incident Headline: : 4 MUXES IN DORSET AREA : DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a
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Connector Reseat.
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BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
01305013080192919294
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 04/09/2010 17:37

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