Wednesday, November 24, 2010

Broadband Incident Report : MANCHESTER ATM NODE 13226 : PARTIAL DEGRADED SERVICE : Reference 32955 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 32955   Issue : FINAL  
  Detected Date: 24/11/2010   Detected Time: 09:15  
  Start Date: 24/11/2010   Start Time: 09:15  
  Actual Clear Date: 24/11/2010   Actual Clear Time: 11:22  
     
  Incident Headline: MANCHESTER ATM NODE 13226 : PARTIAL DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a Card Change.

This issue may have been due to an Equipment Failure.
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BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
0120401244012480125301254
0127001274012820128301298
0135201388014220145701484
01492015128015144015147015192
0151940152401535016121016122
016124016125016127016128016129
016130016133016134016135016162
016163016165016166016167016168
016170016178016179016181016183
0161940161950161970162501706
0170801745017580176601772
01782018290188901913701925
01942LLLC0LLLV0LLMR0LLMY0
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 24/11/2010 11:33

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