Sunday, November 21, 2010

Broadband Incident Report : MSIP: READING NODE 05211 : MR16 CARD : PARTIAL LOSS OF SERVICE : Reference 32722 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 32722   Issue : FINAL  
  Detected Date: 21/11/2010   Detected Time: 19:50  
  Start Date: 21/11/2010   Start Time: 19:19  
  Actual Clear Date: 21/11/2010   Actual Clear Time: 21:17  
     
  Incident Headline: MSIP: READING NODE 05211 : MR16 CARD : PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a
Card changed
This issue may have been due to
a Hardware Failure
BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
0113201159011620117901183
0118901202012090122301225
0122601235012420124301249
0125201256012580126201268
0126901273012750127901290
0129701305013080132501329
0136701379013920139401404
01413301433014540147301483
0148901493014940152201542
0154801566015900160401628
0163401635016660167201709
0172001725017260173301747
0174901752017530176101775
0178401787017880179301803
0182301827018400186901903
0190401929019330193501963
01977019800198302072280207499
02075380208205020833702084750208534
02085520208851020888302380240238062
02380890239226023923202392450239246
02392600239263023926902392750239285
02476220247666024767102893360289447
028975102476710289336
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 21/11/2010 21:45

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