Broadband Incident Report : MANCHESTER ATM NODE 13226 : PARTIAL LOSS OF SERVICE : Reference 9532 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	9532		Issue :	FINAL
	Detected Date:	23/03/2011		Detected Time:	12:25
	Start Date:	23/03/2011		Start Time:	12:25
	Actual Clear Date:	23/03/2011		Actual Clear Time:	14:42
	Incident Headline:	MANCHESTER ATM NODE 13226 : PARTIAL LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Service has been restored as of 14.42; by completing: A change of hardware. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01204 01244 01248 01253 01254 01274 01282 01283 01325 01422 01423 01432 01477 015128 015134 015144 015147 015148 01524 01535 016127 016128 016165 016170 016173 016174 016176 016179 016184 016187 016188 016192 016195 01691 01768 01772 01782 01924 01925 01928 01942 01948 01978 LLLV0 LLMR0 01978
	Duration:	0 days 02 hours 17 minutes

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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