Thursday, March 24, 2011

Broadband Incident Report : : MANCHESTER NODE 13226 : PARTIAL LOSS OF SERVICE : Reference 9700 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 9700   Issue : 1  
  Detected Date: 24/03/2011   Detected Time: 10:30  
  Start Date: 24/03/2011   Start Time: 10:25  
  Anticipated Clear Date: 24/03/2011   Anticipated Clear Time: 12:25  
     
  Incident Headline: : MANCHESTER NODE 13226 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.

For a full list of affected circuits, please log into BBCR, navigate to the MSO Fault Search report and enter the MSO reference number above.

http://www.btwholesale.com/pages/static/Applications/Orders/Broadband_Customer_Reporting.html
 
  Progress Details: Operational team completing initial diagnostics. Next update will be at 11:30


 
  Dialling Codes Affected:
0113201224012290123601252
0125301268012700127601279
01282012930130501315501322
0132501382014030142201457
01473014840149201505015135
01515401522015390154301582
01604016122016123016130016168
016190016198016230164201663
0167001691017040170801709
0173601772017730179201843
01903019123019126019142019145
01914801924019260193201942
01943019460195302073850208607
02086420208643023925802871270287137
028902402890310287127
 
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

-- Updated desclaimer 21CNCE - 28940

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