Wednesday, May 18, 2011

Broadband Incident Report : : BEARSTED MUX 101 : DEGRADED SERVICE : Reference 15579 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 15579   Issue : FINAL  
  Detected Date: 18/05/2011   Detected Time: 07:24  
  Start Date: 18/05/2011   Start Time: 07:20  
  Actual Clear Date: 18/05/2011   Actual Clear Time: 09:48  
     
  Incident Headline: : BEARSTED MUX 101 : DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

 
  Closure Details: Service fully restored at 09:48 after a faulty card was replaced. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01622
 
  Duration: 0 days 02 hours 28 minutes  
     

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