Broadband Incident Report : : NINE ELMS MUX 101 : PARTIAL LOSS OF SERVICE : Reference 15356 : Issue 1 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	15356		Issue :	1
	Detected Date:	16/05/2011		Detected Time:	08:34
	Start Date:	16/05/2011		Start Time:	08:30
	Anticipated Clear Date:	16/05/2011		Anticipated Clear Time:	11:03
	Incident Headline:	: NINE ELMS MUX 101 : PARTIAL LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	An engineer has now arrived on site and started initial diagnostics.
	Dialling Codes Affected:	0172 01132 01142 01143 01158 01159 01173 01179 01189 01209 01226 01243 01246 01252 01256 01258 01262 01264 01273 01278 01287 01293 01302 01305 01308 01322 01323 01325 01332 01342 01344 01347 01372 01395 01403 01404 01423 01424 01427 01430 01444 01469 01472 01483 01491 01522 01530 01609 01623 01626 01635 01636 01642 01647 01652 01666 01677 01709 01722 01723 01725 01726 01730 01748 01749 01752 01753 01773 01787 01793 01798 01823 01833 01904 01924 01929 01932 01935 01943 01947 01963 01964 01977 01983 0203166 0203247 0203258 0203260 0203489 0207062 0207498 0207622 0207627 0207652 0207720 0207738 0207967 0207978 0208247 0208251 0208255 0208265 0208274 0208287 0208296 0208305 0208309 0208312 0208316 0208317 0208331 0208333 0208378 0208392 0208404 0208439 0208465 0208473 0208488 0208541 0208546 0208547 0208549 0208614 0208647 0208669 0208672 0208682 0208696 0208726 0208739 0208767 0208772 0208836 0208853 0208854 0208855 0208879 0208943 0208944 0208946 0208947 0208971 0208972 0208973 0208974 0208977 0238020 0238042 0238051 0238057 0238077 0238078 0238079 0238081 0238084 0238087 19294 LLEM0 LLLS0

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

-- Updated desclaimer 21CNCE - 28940