Wednesday, May 18, 2011

Broadband Incident Report : : CANFORD CLIFFS MUX 301 : LOSS OF SERVICE : Reference 15737 : Issue 3 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 15737   Issue : 3  
  Detected Date: 18/05/2011   Detected Time: 19:09  
  Start Date: 18/05/2011   Start Time: 19:09  
  Anticipated Clear Date: 19/05/2011   Anticipated Clear Time: 00:00  
     
  Incident Headline: : CANFORD CLIFFS MUX 301 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.


 
  Progress Details: Replacement hardware is now due on site at 23.00. Estimated time for change-over is 23.30 which will be followed by a data download.  
  Dialling Codes Affected:
01202
 
     

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