Sunday, October 23, 2011

Broadband Incident Report : : BIRMINGHAM EDGE ROUTE SWITCH 7 : DEGRADED SERVICE : Reference 33651 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 33651   Issue : 1  
  Detected Date: 23/10/2011   Detected Time: 16:13  
  Start Date: 23/10/2011   Start Time: 16:11  
  Anticipated Clear Date: 23/10/2011   Anticipated Clear Time: 18:11  
  Next Update Date: 23/10/2011   Next Update Time: 17:45  
     
  Incident Headline: : BIRMINGHAM EDGE ROUTE SWITCH 7 : DEGRADED SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a degradation of Broadband Service.  
  Progress Details: We have tasked an engineer to site for investigation. Next update will be at 17.45.

 
  Dialling Codes Affected:
01162012120012124012125012130
012132012143012145012147012148
012152012153012155012156012158
012160012161012162012163012164
012166012168012169012170012171
012173012174012175012176012177
01217801239012520129901386
0144301446014530149501527
0154301559015620157001572
0163901646016640167501684
0174301746017850179201793
0182701873018740190201905
0192201926019520197401982
02476220247623024762502476260247627
02476310247640024764402476450247649
02476500247652024765502476580247663
02476640247665024766602476680247670
024767202476730247674024767616397
0247672024767302476740247676
 
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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