Broadband Incident Report : : MANCHESTER EDGE ROUTE SWITCH 6 : DEGRADED SERVICE : Reference 33637 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	33637		Issue :	FINAL
	Detected Date:	23/10/2011		Detected Time:	11:19
	Start Date:	23/10/2011		Start Time:	11:19
	Actual Clear Date:	23/10/2011		Actual Clear Time:	16:26
	Incident Headline:	: MANCHESTER EDGE ROUTE SWITCH 6 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Service has been restored as of 16:26; by completing: a change of hardware. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01200 01204 01226 01244 01248 01253 01254 01257 01260 01274 01283 01286 01298 01341 01352 01388 01405 01432 01457 01484 01490 01492 01507 015122 015126 015134 015148 015151 015152 015160 015164 015167 015170 015172 015173 01524 01530 01535 01544 01547 01584 01597 01606 016122 016123 016124 016127 016162 016172 016173 016176 016192 01625 01654 01663 01690 01691 01697 01704 01706 01721 01744 01745 01772 01782 01824 01829 01889 01924 01938 01942 01943 01978 01989
	Duration:	0 days 05 hours 07 minutes

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.