Tuesday, January 24, 2012

Broadband Incident Report : : ILFORD NODE 8 : PARTIAL LOSS OF SERVICE : Reference 2116 : Issue 2 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 2116   Issue : 2  
  Detected Date: 24/01/2012   Detected Time: 13:09  
  Start Date: 24/01/2012   Start Time: 13:09  
  Anticipated Clear Date: 24/01/2012   Anticipated Clear Time: 15:09  
  Next Update Date: 24/01/2012   Next Update Time: 15:00  
     
  Incident Headline: : ILFORD NODE 8 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.


 
  Progress Details: An engineer has been tasked to site. Estimated time of arrival 14:15.  
  Dialling Codes Affected:
0120601227012550135901362
0147301474014930150201508
0160301692017020179501842
018430195301992LLCL0LLLS0
0195301992
 
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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