Broadband Incident Report : INVERNESS NODE 12012 : PARTIAL LOSS OF SERVICE : Reference 2218 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	2218		Issue :	FINAL
	Detected Date:	25/01/2012		Detected Time:	14:26
	Start Date:	25/01/2012		Start Time:	14:26
	Actual Clear Date:	25/01/2012		Actual Clear Time:	14:47
	Incident Headline:	INVERNESS NODE 12012 : PARTIAL LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Service has been restored as of 14.47; by completing: a remote reset of hardware. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01309 01340 01343 01408 01463 01470 01540 01571 01852
	Duration:	0 days 00 hours 21 minutes

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.