Tuesday, January 24, 2012

Broadband Incident Report : : ILFORD NODE 8 : LOSS OF SERVICE : Reference 2135 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 2135   Issue : 1  
  Detected Date: 24/01/2012   Detected Time: 14:31  
  Start Date: 24/01/2012   Start Time: 14:31  
  Anticipated Clear Date: 24/01/2012   Anticipated Clear Time: 14:35  
  Next Update Date: 24/01/2012   Next Update Time: 15:00  
     
  Incident Headline: : ILFORD NODE 8 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.
 
  Progress Details: Service has been restored as of 14:35; by completing: a reseat of hardware.  
  Dialling Codes Affected:
0120601227012450125501359
0136201449014730147401485
0149301502015080155301603
0162101634016920170201787
0179501842018430188301920
0195301992020327202073210207484
02077470207839020792502079300207976
020880102088080208880LLCL0LLLS0
02088080208880
 
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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