Broadband Incident Report : : INVERNESS - EDINBURGH : DEGRADED SERVICE : Reference 11085 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	11085		Issue :	FINAL
	Detected Date:	11/04/2012		Detected Time:	17:48
	Start Date:	11/04/2012		Start Time:	17:48
	Actual Clear Date:	11/04/2012		Actual Clear Time:	20:25
	Incident Headline:	: INVERNESS - EDINBURGH : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a degradation of Broadband Service.
	Closure Details:	Service has been restored as of 20.25; by changing a fuse on the exchange equipment BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01456
	Duration:	0 days 02 hours 37 minutes

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.