Thursday, December 6, 2012

Broadband Incident Report : : EXETER : PARTIAL LOSS OF SERVICE (INCIDENT CANCELLED) : Reference 42667 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 42667   Issue : FINAL  
  Detected Date: 06/12/2012   Detected Time: 02:16  
  Start Date: 06/12/2012   Start Time: 02:06  
  Actual Clear Date: 06/12/2012   Actual Clear Time: 02:06  
     
  Incident Headline: : EXETER : PARTIAL LOSS OF SERVICE (INCIDENT CANCELLED)  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

 
  Closure Details: Incident Cancelled. The failure is caused by a planned work PW183117. Vendor engineer is on site at Taunton replacing the MSH shelf. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
0123701271012780140901598
0164301769018050182301984
0180501823
 
  Duration: 0 days 00 hours 00 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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