Saturday, December 29, 2012

Broadband Incident Report : : ILFORD NODE 9223 : PARTIAL LOSS OF SERVICE : Reference 44829 : Issue 2 :

Incident Manager - Automatic Mailer.

  BT Wholesale - Broadband Incident Report  
  Please read the following incident report as it could have an impact on some of your end users  
  BT Incident Reference: 44829   Issue : 2  
  Detected Date: 29/12/2012   Detected Time: 13:46  
  Start Date: 29/12/2012   Start Time: 13:38  
  Anticipated Clear Date: 29/12/2012   Anticipated Clear Time: 15:45  
  Next Update Date: 29/12/2012   Next Update Time: 16:00  
  Incident Headline: : ILFORD NODE 9223 : PARTIAL LOSS OF SERVICE  
  Incident Details: At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.

  Progress Details: Engineer is en route to site, ETA 15:15. Spare card identified onsite. Next update 16:00.  
  Dialling Codes Affected:

This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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