Broadband Incident Report : : EDINBURGH NODE 12227 : PARTIAL LOSS OF SERVICE : Reference 7706 : Issue 2 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	7706		Issue :	2
	Detected Date:	08/02/2013		Detected Time:	00:07
	Start Date:	08/02/2013		Start Time:	00:07
	Anticipated Clear Date:	08/02/2013		Anticipated Clear Time:	04:08
	Next Update Date:	08/02/2013		Next Update Time:	01:30
	Incident Headline:	: EDINBURGH NODE 12227 : PARTIAL LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	Engineer tasked to site, no ETA known at present. Cause of the incident appears to be due to card errors. Estimated time or repair is not known at present. Next update will be at 01.30.
	Dialling Codes Affected:	01289 01294 01324 01333 01339 01340 01349 01355 01360 01382 01383 01389 014133 014141 014142 014177 014194 01461 01463 01506 01520 01542 01555 01556 01569 01575 01592 01595 01641 01651 01697 01698 01738 01835 01847 01851 01854 01862 01875 01877 01988 0282073 0284372 0286632 0287082 0287130 0287138 0287181 0287188 0287772 0289076 0289082 0289182 513133 To Fo 0289076 0289082 0289182 513133

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.