Broadband Incident Report : : ESR2.ILFORD5 : LOSS OF SERVICE : Reference 7835 : Issue INITIAL/FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	7835		Issue :	INITIAL/FINAL
	Detected Date:	09/02/2013		Detected Time:	06:52
	Start Date:	09/02/2013		Start Time:	06:50
	Actual Clear Date:	09/02/2013		Actual Clear Time:	06:50
	Incident Headline:	: ESR2.ILFORD5 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Momentary loss of service to customers during the router crash. Service automatically restored at 06.50. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01206 01245 01255 01263 01268 01277 01279 01304 01322 01323 01328 01366 01375 01376 01379 01394 01473 01474 01485 01493 01502 01508 01580 01603 01621 01622 01692 01702 01708 01727 01728 01732 01787 01795 01842 01843 01920 01992 0203033 0203066 0203069 0203224 0203229 0207001 0207068 0207093 0207380 0207383 0207387 0207388 0207510 0207515 0207517 0207531 0207536 0207537 0207538 0207719 0207987 0208216 0208291 0208310 0208311 0208312 0208314 0208319 0208352 0208365 0208376 0208461 0208465 0208473 0208493 0208503 0208517 0208525 0208526 0208533 0208550 0208551 0208592 0208593 0208595 0208596 0208613 0208690 0208697 0208699 0208801 0208808 0208880 0208885 0208980 0208981 0208983 0208984 0208985 LLCL0 LLEA0 LLLN0
	Duration:	0 days 00 hours 00 minutes

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.