Broadband Incident Report : : ERX11 BIRMINGHAM3 : LOSS OF SERVICE : Reference 7715 : Issue INITIAL/FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	7715		Issue :	INITIAL/FINAL
	Detected Date:	08/02/2013		Detected Time:	04:15
	Start Date:	08/02/2013		Start Time:	04:13
	Actual Clear Date:	08/02/2013		Actual Clear Time:	04:14
	Incident Headline:	: ERX11 BIRMINGHAM3 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Service automatically restored at 04:14 following an automatic card reboot. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01204 012120 012121 012123 012124 012125 012126 012142 012160 012173 012174 012178 01239 01299 01327 01386 01443 01452 01495 01509 01527 01543 01544 01564 01570 01591 01598 01600 01608 01650 01654 01656 01684 01686 01785 01788 01789 01792 01858 01873 01905 01922 01939 01948 01970 01974 01994 0247623 0247641 0247642 0247646 0247647 0247655 0247669 0247767 0292019 LLCM0 LLEM0 LLSW0 To Fo 0292019
	Duration:	0 days 00 hours 01 minutes

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.