Thursday, April 11, 2013

Broadband Incident Report : : EALING NODE 04002 : PARTIAL DEGRADED SERVICE : Reference 17330 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 17330   Issue : FINAL  
  Detected Date: 11/04/2013   Detected Time: 14:10  
  Start Date: 11/04/2013   Start Time: 14:10  
  Actual Clear Date: 11/04/2013   Actual Clear Time: 17:51  
     
  Incident Headline: : EALING NODE 04002 : PARTIAL DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a degradation of Broadband Service.
 
  Closure Details: Service was restored at 17:51 following a change of card at Ealing. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
0127501285013710144201702
01708017280192302032640207935
02085670208579020879702088330208839
0208840020884102088420208845LLWE0
020884102088420208845
 
  Duration: 0 days 03 hours 41 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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