Tuesday, April 9, 2013

Broadband Incident Report : SHEFFIELD NODE 07017 : PARTIAL DEGRADED SERVICE : Reference 16708 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 16708   Issue : FINAL  
  Detected Date: 09/04/2013   Detected Time: 01:14  
  Start Date: 09/04/2013   Start Time: 01:14  
  Actual Clear Date: 09/04/2013   Actual Clear Time: 02:20  
     
  Incident Headline: SHEFFIELD NODE 07017 : PARTIAL DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

 
  Closure Details: Service restored at 02:20 after a card was changed at Sheffield. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
0113201159012050124601262
0130201335013430138701423
0142701469015070152901538
0162301629016360165301673
0172301754017560184701900
019370196401977LLMY0To Fo
019370196401977
 
  Duration: 0 days 01 hours 06 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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