Tuesday, October 29, 2013

Broadband Incident Report : : ILFORD NODE 09223 : PARTIAL LOSS OF SERVICE : Reference 43141 : Issue 2 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 43141   Issue : 2  
  Detected Date: 29/10/2013   Detected Time: 04:37  
  Start Date: 29/10/2013   Start Time: 01:53  
  Anticipated Clear Date: 29/10/2013   Anticipated Clear Time: 08:30  
  Next Update Date: 29/10/2013   Next Update Time: 08:15  
     
  Incident Headline: : ILFORD NODE 09223 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.


 
  Progress Details: Service has not yet been restored. Engineer en route to site, ETA 06:55. Next update will be at 08:15.  
  Dialling Codes Affected:
0120601245012550127901449
0148501508015530162101634
0178701795017990184201843
018830189201920019530203272
02079300192001953
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

No comments: