Broadband Incident Report : : VARIOUS BIRMINGHAM EDGE ROUTE SWITCH : LOSS OF SERVICE : Reference 41569 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	41569		Issue :	FINAL
	Detected Date:	16/10/2013		Detected Time:	14:14
	Start Date:	16/10/2013		Start Time:	14:10
	Actual Clear Date:	16/10/2013		Actual Clear Time:	21:00
	Incident Headline:	: VARIOUS BIRMINGHAM EDGE ROUTE SWITCH : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Service was restored at 21:00 when the interfaces to the logical pop aggregator 1 were shut down to move the traffic to logical pop aggregator 2. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01162 012144 012177 01234 01242 01270 01291 01295 01299 01327 01386 01404 01437 01443 01452 01455 01525 01527 01538 01543 01584 01600 01633 01636 01639 01643 01656 01675 01782 01873 01905 01938 01970 01984 01989 01994 01938 01970 01984
	Duration:	0 days 06 hours 50 minutes

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