Broadband Incident Report : : ILFORD NODE 09223 : PARTIAL DEGRADED SERVICE : Reference 48801 : Issue 5 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	48801		Issue :	5
	Detected Date:	12/12/2013		Detected Time:	21:25
	Start Date:	12/12/2013		Start Time:	21:25
	Anticipated Clear Date:	13/12/2013		Anticipated Clear Time:	10:00
	Next Update Date:	13/12/2013		Next Update Time:	09:30
	Incident Headline:	: ILFORD NODE 09223 : PARTIAL DEGRADED SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a degradation of Broadband Service.
	Progress Details:	Service has not yet been restored. Technical support are currently instructing engineer to change hardware to attempt to fully restore service. Engineer has all spares on site to perform these changes. At this time we are unable to estimate a time of restoration. Next update will be at 09:30.
	Dialling Codes Affected:	01206 01223 01227 01233 01234 01245 01255 01263 01268 01277 01279 01284 01303 01304 01322 01328 01353 01362 01371 01375 01376 01379 01394 01424 01438 01449 01462 01473 01474 01493 01502 01508 01525 01553 01580 01603 01621 01622 01634 01638 01692 01702 01707 01708 01727 01728 01760 01763 01795 01797 01799 01843 01892 01920 01933 01953 01954 01992 0203069 0203222 0203302 0207001 0207005 0207055 0207068 0207093 0207236 0207240 0207242 0207248 0207253 0207256 0207261 0207329 0207388 0207473 0207474 0207476 0207510 0207511 0207515 0207517 0207531 0207536 0207537 0207538 0207580 0207608 0207633 0207638 0207700 0207704 0207719 0207739 0207836 0207928 0207929 0207930 0207987 0208316 0208317 0208318 0208347 0208348 0208366 0208472 0208507 0208523 0208531 0208534 0208801 0208829 0208854 0208858 0208881 0208888 0208889 0208905 0208980 0208981 0208889 0208905 0208980

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.