Monday, December 9, 2013

Broadband Incident Report : : MULTIPLE MUXES NORTH SCOTLAND : LOSS OF SERVICE : Reference 47718 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 47718   Issue : FINAL  
  Detected Date: 05/12/2013   Detected Time: 04:06  
  Start Date: 05/12/2013   Start Time: 04:00  
  Actual Clear Date: 09/12/2013   Actual Clear Time: 09:12  
     
  Incident Headline: : MULTIPLE MUXES NORTH SCOTLAND : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

 
  Closure Details: Service fully restored at 09.12. The root cause was weather conditions.
BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
0129401301013390138901397
0143601466014960149901522
0154001542015460158301586
0159501599016800168101688
0176401770017710180601808
0183801854018550185701866
0187701879018800188701950
0195101957019670197201997
01951019570196701972
 
  Duration: 4 days 05 hours 12 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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