Broadband Incident Report : : CARBOST DSL 001 : DEGRADED SERVICE : Reference 1827 : Issue 3 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	1827		Issue :	3
	Detected Date:	15/01/2014		Detected Time:	15:47
	Start Date:	15/01/2014		Start Time:	15:42
	Anticipated Clear Date:	16/01/2014		Anticipated Clear Time:	21:00
	Next Update Date:	15/01/2014		Next Update Time:	21:00
	Incident Headline:	: CARBOST DSL 001 : DEGRADED SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a degradation of Broadband Service.
	Progress Details:	Transmission team are monitoring to assist with investigations. Next update will be at 21:00 or sooner if significant progress is made.
	Dialling Codes Affected:	01478

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.