Broadband Incident Report : MULTIPLE MUXES IN THE SOUTH WEST : LOSS OF SERVICE : Reference 1597 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	1597		Issue :	FINAL
	Detected Date:	14/01/2014		Detected Time:	08:43
	Start Date:	14/01/2014		Start Time:	08:40
	Actual Clear Date:	15/01/2014		Actual Clear Time:	07:30
	Incident Headline:	MULTIPLE MUXES IN THE SOUTH WEST : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Service fully restored at 07:30 after a new fibre cable length has been changed and spliced. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01326 01637 01720 01726 01736 01841 01872 01720 01726
	Duration:	0 days 22 hours 50 minutes

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